Expert product advice

Frequently asked questions

Can I return my order for free?

Yes, returns are free within 30 days of purchase. Simply use the return label included with your order or request one via our customer service, and we’ll take care of the rest.

Will I receive my order tomorrow?

If you place your order before 5 PM on a working day, we’ll ship it the same day. In most cases, this means you’ll receive your order the next day. Delivery times may vary during weekends or holidays.

Can I exchange an item for another size?

Yes, you can exchange your item for a different size at no extra cost. Simply select the exchange option when registering your return, and we’ll ship the new size as soon as we receive your package.

When will I receive my refund after returning an item?

Once we’ve received and processed your return, you’ll receive your refund within 5–7 business days, depending on your payment method. We’ll notify you by email as soon as your refund has been issued.